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Privacy Policy

This privacy policy explains how raging-bull-slots-casino-new-zealand, accessible via raging-bull-slots-casino.com, collects, uses, discloses, and protects your personal information. It applies to all players and visitors in New Zealand who use our casino services or interact with our website. Effective date: 6 November 2025.

Who We Are

OBSERVE: Identify the operator and legally responsible entity with required contact information.
EXPAND: Cross-reference licensing, parent company, and available communication channels.
REFLECT: Present a complete, verifiable profile for user and regulatory assurance.

  • Operator: Primrose Media Limited, licensed under ALSI-202509021-F12 by the Autonomous Island of Anjouan, Union of Comoros. Operating exclusively for the New Zealand market as raging-bull-slots-casino-new-zealand via raging-bull-slots-casino.com.
  • Parent Company: Affiliations with Audeo N.V. and Virtual Casino Group (association/acquisition noted in 2017; current operational entity is Primrose Media Limited).
  • Contact for Data Protection:
  • Legal/Physical Address: Not specified in public records; requests for official correspondence should be directed to the support email above.
  • Registration: Company registered under the jurisdiction of the Union of Comoros. Registration number: Not specified.

What Personal Data We Collect

OBSERVE: Document every category of data collected.
EXPAND: Cover explicit and implied data types, including behavioral and technical.
REFLECT: Ensure transparency and completeness for legal and user trust.

  • Personal Identification Data: Full name, date of birth, email address, telephone number, physical address (where provided).
  • Technical Data: IP address, device information (browser, OS), access logs, usage times, geo-location (for regulatory compliance and fraud prevention).
  • Payment and Transaction Data: Payment card details, e-wallet information, transaction history, withdrawal and deposit records.
  • Behavioral Data: Betting activity, game preferences, site navigation, clickstream data, marketing interaction history.
  • Cookies and Tracking Technologies: Session and persistent cookies, third-party analytics cookies, device fingerprinting, and similar technologies for authentication, analytics, and marketing (see "Cookies & Tracking Technologies" section).

Legal Basis for Processing

OBSERVE: Identify every legal ground for data processing under NZ and international standards.
EXPAND: Include explicit legal obligations, contract performance, and user consent.
REFLECT: Clarify all grounds for processing to ensure compliance and user understanding.

  • User Consent: Data processing for marketing, analytics, and non-essential cookies is based on your explicit consent, which may be withdrawn at any time.
  • Contract Fulfillment: Collection and use of personal information necessary to provide casino services, manage accounts, process transactions, and deliver customer support.
  • Legitimate Interests: Processing for preventing fraud, ensuring IT and network security, and improving user experience, balanced against user rights and expectations.
  • Legal Obligations: Compliance with anti-money laundering (AML), know-your-customer (KYC), tax, and other regulatory requirements, including mandatory data retention and reporting to authorities in New Zealand and the licensing jurisdiction.

Purpose of Processing

OBSERVE: List every reason data is used.
EXPAND: Connect each processing purpose to operational, legal, and user benefit.
REFLECT: Demonstrate necessity and proportionality for each purpose.

  • Account Management: Registration, account verification, maintenance, and customer support.
  • Provision of Casino Services: Enabling gameplay, processing wagers, handling payments, and managing bonuses or promotions.
  • Service Improvement: Website optimization, personalized content, and usability enhancements based on analytics.
  • Marketing and Communications: Sending promotional offers, newsletters, and service updates (subject to user consent).
  • Analytics and Research: Monitoring usage patterns, performing statistical analysis, and improving responsible gambling measures.
  • Fraud Detection and Security: Detecting and preventing fraudulent activities, enforcing platform security, and complying with regulatory audits.

Disclosure & Sharing

OBSERVE: Identify all potential data recipients and sharing scenarios.
EXPAND: Specify third parties, legal requirements, and user-controlled disclosures.
REFLECT: Clearly define boundaries and protections for user data.

  • Payment Partners: Financial institutions and payment processors for transaction fulfillment.
  • Service Providers: IT infrastructure, cloud hosting, analytics, anti-fraud, and marketing vendors (bound by data protection agreements).
  • Regulatory Authorities: Gambling regulators in the Union of Comoros, New Zealand authorities, and other competent bodies as required by law.
  • Affiliates and Group Companies: Shared only with entities under direct operational control of Primrose Media Limited for purposes outlined in this policy.
  • Advertising Networks: Third-party networks only with explicit user consent for marketing purposes.
  • Legal Compliance: Data may be disclosed in response to valid legal requests or to enforce company rights and obligations.

International Transfers

OBSERVE: Analyze all cross-border data flows.
EXPAND: Identify risks and implement safeguards.
REFLECT: Ensure lawful, secure international transfers with robust protections.

  • Transfers Outside New Zealand: Your data may be processed in jurisdictions where Primrose Media Limited or its service providers operate, including the Union of Comoros, European Economic Area (EEA), and other countries.
  • Protection Measures: All international transfers are subject to appropriate safeguards, such as Standard Contractual Clauses (SCCs), binding corporate rules, or equivalent international frameworks ensuring data subject rights and effective legal remedies.
  • User Notification: You will be informed of any material changes to transfer mechanisms or countries involved, with options to object where required by law.

Regional Compliance Note: All transfers comply with NZ Privacy Act 2020, Privacy Principles, and, where relevant, international standards.

Data Retention

OBSERVE: Define specific retention periods for all data types.
EXPAND: Establish deletion triggers and exceptions.
REFLECT: Provide clarity and certainty for users and regulators.

  • Personal Data: Retained for the duration of your account and up to 5 years after account closure or final transaction to comply with AML and regulatory requirements.
  • Technical and Analytics Data: Retained for up to 2 years for service improvement and fraud prevention, unless otherwise required by law.
  • Payment Data: Maintained for up to 7 years for financial and tax recordkeeping, per regulatory standards.
  • Deletion Criteria: Data is deleted or anonymized upon expiry of retention period, user request (where permitted), or when processing is no longer necessary.
  • Exceptions: Data required for dispute resolution, legal claims, or audits may be retained as needed.

Your Rights

OBSERVE: List all user rights under NZ, GDPR, and relevant Mexican laws.
EXPAND: Provide actionable procedures, response times, and guarantees.
REFLECT: Ensure users can exercise rights transparently and efficiently.

  1. Access: You may request confirmation whether raging-bull-slots-casino-new-zealand holds your data and obtain a copy of your personal information.
  2. Correction: You can request correction of inaccurate or incomplete personal information at any time.
  3. Erasure ("Right to be Forgotten"): You may request deletion of your data when processing is no longer necessary or consent is withdrawn, subject to retention obligations.
  4. Restriction of Processing: You may limit how your data is used in certain circumstances (e.g., pending correction or objection resolution).
  5. Objection: You may object to processing based on legitimate interests or direct marketing at any time.
  6. Data Portability: Receive your personal data in a structured, machine-readable format and transfer it to another provider where technically feasible.
  7. Withdrawal of Consent: Withdraw consent for marketing or non-essential processing at any time without affecting lawfulness of prior processing.
  8. Procedure: Submit requests via [email protected] or live chat. We will respond within 30 days, free of charge. Complex cases may take up to 90 days (with explanation and interim updates).
  9. Applicable Regulations: All rights are granted in accordance with the NZ Privacy Act 2020, with reference to relevant GDPR and Mexican Federal Law on Protection of Personal Data Held by Private Parties (where applicable to cross-border users).

Regional Compliance Note: NZ users benefit from the highest standard of international data protection, ensuring local and global compliance.

Cookies & Tracking Technologies

OBSERVE: Identify every cookie type and its purpose.
EXPAND: Explain user control options.
REFLECT: Promote transparency and user empowerment in tracking technology use.

  • Session Cookies: Temporary cookies essential for secure navigation and basic site functionality; deleted when you close your browser.
  • Persistent Cookies: Remain on your device to remember settings and preferences for future visits; typically valid for up to 12 months.
  • Third-Party Cookies: Set by analytics (e.g., Google Analytics), advertising partners, or affiliate networks; used for performance tracking and targeted marketing (with user consent).
  • Cookie Management: You can manage or disable cookies at any time via your browser settings or by adjusting preferences in the website's internal privacy panel. Disabling certain cookies may affect site performance or restrict access to some features.

Data Security

OBSERVE: List every technical and organizational security measure.
EXPAND: Address international standards, incident response, and staff training.
REFLECT: Demonstrate a robust, multi-layered approach to data protection.

  • Encryption: All data transmitted over the internet is protected using TLS 1.2 or higher. Data is encrypted at rest and in transit using industry-standard algorithms.
  • Authentication & Access Controls: Multi-factor authentication for sensitive data access; strict role-based access controls for employees and contractors.
  • Security Audits: Regular internal and external security assessments, vulnerability testing, and compliance reviews against ISO 27001 and SOC 2 standards where applicable.
  • Staff Training: Ongoing data protection and cybersecurity training for relevant personnel.
  • Incident Response: Documented procedures for managing suspected data breaches, including prompt user notification and regulatory reporting obligations.

Regional Compliance Note: Security measures align with NZ Privacy Act 2020, ensuring international best practices.

Complaints & Contacts

OBSERVE: Document all available complaint channels and escalation paths.
EXPAND: Provide clear steps, response times, and regulatory contacts.
REFLECT: Facilitate transparent, effective dispute resolution for users.

  • Contact the Data Protection Team:
  • Complaint Procedure:
    1. Submit your complaint via email or live chat with a detailed description of your concern.
    2. The Data Protection Team will acknowledge receipt within 5 business days.
    3. A substantive response will be provided within 30 calendar days. Complex cases may require up to 90 days, with interim updates.
    4. If unsatisfied, you may escalate to the Office of the Privacy Commissioner (New Zealand):
      Website: privacy.org.nz
      Email: [email protected]
      Phone: +64 4 474 7590
  • International Complaints: EU/EEA or Mexican users may contact their respective supervisory authorities for cross-border data issues.

Updates

OBSERVE: Set forth update notification and change management procedures.
EXPAND: Include user rights for objections and account closure.
REFLECT: Maintain transparency and proactive user engagement on policy changes.

  • Notification: Material changes to this privacy policy will be notified via email, prominent website banner, and account dashboard alert at least 30 days in advance of the effective date.
  • User Options: Users may object to changes or close their accounts without penalty prior to the new policy taking effect.
  • Version Control: Last updated: 6 November 2025. A summary of material changes will be maintained in the website changelog.

Regional Compliance Note: Update procedures align with NZ and international best practice, ensuring users can make informed choices.